Defining the combination matrix
We define target operating system, browser and device coverage from your usage data and refresh the matrix periodically.
Managed Services
Compatibility Testing Services
We verify that your product behaves the same way across different platforms and environments.
Schedule a meetingCompatibility Testing Services
Compatibility testing validates that an application works as expected across different operating system, browser, device and hardware combinations. We define the target combination matrix, execute critical journeys against it and report platform-driven differences.
What this service solves
Enterprise applications run across a wide platform range. An operating system update or a browser version change can create a problem that affects a single user group while remaining invisible internally.
We build compatibility scope to cover the bulk of your actual usage distribution rather than to try every possible combination. The matrix is set from your user data and refreshed periodically.
Our scope
Platform-level journey validation
We execute critical business journeys across every target combination and identify platform-specific behavioural differences.
Version transition checks
We revalidate critical journeys on new operating system and browser versions and report transition risk early.
Hardware and peripheral compatibility
We test journeys involving printers, card readers and similar peripherals, and identify hardware-driven interruptions.
Backward compatibility
We check whether users on older versions are affected and define the support boundaries together.
How do we work?
We plan around your release rhythm, manage the operation and improve it in every cycle.
Planning
We define scope, test levels and success criteria against your release calendar. Environment and test data requirements are resolved before the work begins.
Management
We take on team, tool and environment management. Progress is reported regularly against defined KPIs.
Execution
We run the tests and prioritise the findings. We track closure together with your development teams.
Improvement
At the end of every cycle we review scope, automation rate and escaped defect rate. The priorities for the next cycle are set from that review.
Virgosol
How technology supports the service
We run cross-platform executions with AutoRunner; cross-browser support and parallel execution let broad matrices be covered in a reasonable time. For POS and SoftPOS devices, validation spanning different brands and models is carried out robotically with Roboclick.
What you receive
Deliverables
- A defined platform and device combination matrix
- Combination-level journey execution results
- A report on platform-specific behavioural differences
- A version transition risk assessment
- Periodic matrix updates
What changes for the business
- Platform-driven defects are found before users find them
- Version transitions are met on a plan
- Support requests stop concentrating on specific platforms
- Coverage decisions rest on usage data
Frequently Asked Questions
What is the difference between compatibility testing and Web UI testing?
Web UI testing focuses on the functional correctness of the interface. Compatibility testing examines whether the same function behaves consistently across different platform combinations. The two overlap but serve different purposes.
How many combinations should be covered?
Coverage is determined by your usage distribution. We treat the combinations covering the bulk of usage as mandatory scope and assess the remainder on a risk basis.
Are POS and SoftPOS devices in scope?
Yes. Physical test scenarios across different POS brands and models are executed robotically with Roboclick. We assess your device fleet and certification calendar together during scope planning.
Is regulatory compliance covered here?
No. This service covers technical platform compatibility. Regulatory compliance is handled separately within our accessibility testing and consulting services.
Let us define your platform coverage together
Complete the form and we will discuss your user platform distribution, your device fleet and your critical journeys.